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Careers

Reference and Outreach Librarians
 

LAC Federal is seeking experienced Reference and Outreach Librarians to provide reference, research, and outreach services for a Federal agency in Northern Virginia.  Under the direction of a Senior Librarian, the Reference and Outreach Librarian is responsible for developing and coordinating outreach services to increase usage of library resources and services; coordinating events and exhibits that market library services; monitoring and analyzing usage of services and resources; conducting surveys to determine user needs; and measuring customer satisfaction.  This librarian will also provide reference service using print and online resources both virtually and in person.  

RESPONSIBILITIES:
  • Provide research and reference services from print and online resources including a proprietary knowledge repository;
  • Leads efforts to increase staff usage of library resources, including online databases and journals, reference and research services, and interlibrary loan; 
  • Monitors and analyzes usage of print and electronic resources and services; makes recommendations for improving usage; 
  • Coordinates events such as open houses, new employee orientation, and conference exhibits that increase the visibility of the library within the Agency and the international development community; 
  • Conducts surveys to determine user needs, gather feedback, and measure customer satisfaction; 
  • Provides reference services through regular duty at the reference desk and by responding to virtual information requests using a wide variety of databases including Congress.gov, CQ, Westlaw, open source and online databases,; 
  • Trains clients and staff in the use of available print and online resources and in searching the internet effectively; 
  • Prepares bibliographies and subject guides to increase visibility and usage of the collection; 
  • Stays abreast of the information needs and trends within library and information science so as to provide recommendations for new tools and resources;
QUALIFICATIONS:  
  • MLS from an ALA accredited institution
  • At least 1-2 year of experience as a reference librarian 
  • Minimum one year experience coordinating marketing and outreach activities for internal or external end users within a large system
  • Experience training patrons in the use of library resources
  • Experience with Digital or Virtual Library systems including data repositories
  • Knowledge of e-resources and library technologies including Integrated Library Systems 
  • Knowledge of library best practices and procedures including:
    • Reference services
    • Knowledge Management
    • Instruction
    • Collection Development and Management
  • Excellent interpersonal and communication skills; ability to work well as a team member
  • Strong customer service focus
LAC Group is an Equal Opportunity/Affirmative Action employer and values diversity in the workforce.

LAC Group is a premier provider of recruiting and consultancy services for information professionals at U.S. and global organizations including Fortune 100 companies, law firms, pharmaceutical companies, large academic institutions and prominent government agencies
 
 
 

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